Return and Refund Policy
Returns
Once the order has been delivered, we won't be able to accept the return or refund you in any way. In case the item received is not working or is damaged, the same needs to be communicated to us within 48 hours of delivery. In such cases, a replacement will be provided. No refunds are given.
Cancellations
Orders once placed need to be cancelled within 24 hours or before dispatch, whichever is earlier. No cancellations will be accepted after the product has been dispatched.
Refunds
No refunds are provided in case the order has been delivered. Only replacements are provided if the shipment received is damaged or not working. In case an order is cancelled in accordance with our cancellation policies, the refund will be provided within 5-7 days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank; there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Wheelwashcare@gmail.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
Note
We never ask for your Credit/Debit card numbers for initiating refunds. Please never give Credit/Debit card numbers and OTP to anyone, including Wheelwash.co.in
Once the order has been delivered, we won't be able to accept the return or refund you in any way. In case the item received is not working or is damaged, the same needs to be communicated to us within 48 hours of delivery. In such cases, a replacement will be provided. No refunds are given.
Cancellations
Orders once placed need to be cancelled within 24 hours or before dispatch, whichever is earlier. No cancellations will be accepted after the product has been dispatched.
Refunds
No refunds are provided in case the order has been delivered. Only replacements are provided if the shipment received is damaged or not working. In case an order is cancelled in accordance with our cancellation policies, the refund will be provided within 5-7 days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank; there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Wheelwashcare@gmail.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
Note
We never ask for your Credit/Debit card numbers for initiating refunds. Please never give Credit/Debit card numbers and OTP to anyone, including Wheelwash.co.in